Frequently Asked Questions
Everything you need to know about our premium cedar garden solutions.
What makes Western Red Cedar better than other wood types?
Western Red Cedar is naturally resistant to rot, decay, and insect damage due to its organic oils. Unlike pressure-treated lumber, it contains no harmful chemicals, making it the safest choice for growing organic vegetables and herbs.
How long will my Cedar Planter last outdoors?
With proper care, our cedar planters typically last 15-20 years. While the wood will naturally weather to a beautiful silver-grey patina over time, its structural integrity remains intact even in harsh climates.
Do I need to use a plastic liner inside the planter?
It is not strictly necessary as cedar is highly water-resistant; however, using a breathable landscape fabric liner can help protect the wood from constant soil moisture and prevent fine soil from escaping through drainage gaps.
How are the products shipped and is assembly required?
To ensure safe transit and lower shipping costs, our planters ship flat-packed. Each kit includes pre-drilled holes and all necessary corrosion-resistant hardware. Most customers find assembly takes between 15 to 30 minutes.
What is your return policy if I am not satisfied?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the unused product in its original packaging for a full refund, minus return shipping costs.
Do you offer custom sizes for specific garden layouts?
While we specialize in our standard modular sizes for efficiency, we do offer custom solutions for large-scale residential or commercial projects. Please contact our support team with your specific dimensions for a custom quote.