Returns & Exchanges
We want you to love your garden setup; if you are not completely satisfied with your Cedar Planters purchase, you can return your items within 30 days of delivery for a full refund. Please ensure that all products are in their original packaging and unassembled to qualify for a return.
Return Process
- 1.Initiate Your Request
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Planter
Safely disassemble the planter and place all cedar panels, hardware, and liners back into the original shipping boxes to prevent damage during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
